Understanding the Buyer’s Journey: Preventing Customer Detours Through Digital Engagement Practices

Posted: 23 March, 2014 in Uncategorized

See on Scoop.itCXM

We established in our previous post that the customer buying journey has changed significantly given how much digital and online channels now play a role in the way customers purchase goods and services. We noted that buyers now are extremely (Social…
See on the-digital-bridge.com

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